How can I send a copy of emails received or sent to a third party address?

Procédure

What is the purpose of email copy configuration?

With a CC (Carbon Copy) and/or a BCC (Blind Carbon Copy), a sender can send a copy of the current email to several recipients. However, you can force incoming emails to be copied to another mailbox independently of the CC and/or BCC specified by the sender.

You can, for example, receive a copy of emails arriving in the support@votreentreprise.com mailbox in your private mailbox john.doe@votreentreprise.com, or even in your personal mailbox.

You can also receive a copy of outgoing emails. For example, you can send copies of outgoing emails from john.doe@votreentreprise.com to direction@votreentreprise.com.

In this documentation, we will look at how to send a copy of incoming or outgoing emails to a third-party email address.

Configuring a copy of incoming and/or outgoing emails

In this documentation, the example will be that all incoming emails to contact@exemple.com will be copied to direction@exemple.com and john.doe@exemple.com, while outgoing emails will be copied to support@exemple.com.

To do this

1. Connect to ISPConfig

2. Go to the E-mail module, then to Mailboxes and select the inbox (in our case, contact@exemple.com):

3. Fill in the Send a copy to field with the list of emails that should receive a copy on receipt and the Send a copy of outgoing emails to field with the list of emails that should receive a copy on transmission:

Note that you can separate emails with commas to specify several email addresses. You can also specify emails that are not hosted on the VPS (e.g. a Gmail mailbox, etc.).

Finally, click Save.