How do you link your domain name to your LWS Pro mail service?

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Introduction

The LWS mail Pro service offers a professional and secure solution for managing your e-mails linked to your domain name. By linking your domain to this service, you strengthen your online presence and benefit from professional communication. This documentation will guide you step-by-step through linking your domain name, whether it is managed by cPanel or an external service provider. You don't need any in-depth technical knowledge - we'll explain everything simply and clearly.

I. Prerequisites

To follow this documentation, you must first ensure that you have :

Unless your domain uses a mail service with hosting managed by the LWS Panel, you will not be able to use the Pro mail service in addition to the email addresses already created on your mail service attached to your hosting. You will therefore have to choose between the service linked to your hosting or the Pro mail service depending on the features offered by each service
.

II. Knowing the ip of your Pro mail service

In order to correctly link your domain name to your Pro mail service, you first need to find out which IP(s) you need to know in order to configure it.

Step 1 : First, you need to log in to your LWS account and access the shared hosting or mail service you want to link to.

Step 2: In the right-hand column "Account information" you will see theserver IP which corresponds to the IP of the mail server and theoutgoing dedicated IP which is the IP to be configured for sending if you have subscribed to the SMTP Premium option.

How do you link your domain name to your LWS Pro mail service?

III. Linking your domain name managed by the LWS Panel

If you already have a hosting package managed by the LWS Panel and if your domain name is already linked to the mail service associated with your LWS hosting package, then you don't need to do anything. The domain is already using the Pro mail service in addition to your mail service linked to your hosting package.

Warning: if your domain uses the LWS DNS of your hosting package and was configured on an external mail service, it has automatically been reconfigured on your Pro mail service to replace the mail service configured. We therefore recommend that you recreate your email addresses on the Pro mail service as soon as possible to avoid any problems receiving emails
.

IV. Linking your domain name managed by cPanel

You will not be able to use the email addresses created on cPanel for your domain at the same time as the Pro mail service. We therefore invite you to create your email addresses on your Pro mail service before linking your domain name to it
.

Step 1: First of all, you need to log in to your cPanel account for which you want to link your domain name to the Pro mail service.

Step 2: Go to the "Domains" section and click on the "Zone Editor" icon.

How do you link your domain name to your LWS Pro mail service?

You will be redirected to another page.

Step 3 : Click on the "Manage " button for the domain name to which you want to link your Pro mail service.

How do you link your domain name to your LWS Pro mail service?

A new window appears, listing the DNS Zone records for your domain name on cPanel.

How do you link your domain name to your LWS Pro mail service?

Step 4: You then need to modify the following records:

1. change the destination of your domain's MX record to mail.domain.ext instead of domain.ext (domain.ext being your domain name)

2. change the CNAME record for mail.domaine.ext to a type A record and enter themail server IP of your Pro mail service.

3. if you have subscribed to the SMTP Premium Dedicated IP option with your Pro mail service, you will also need to add the following Type A record:

iddediee.domaine.ext A xxx.xxx.xxx.xxx (xxx.xxx.xxx.xxx being replaced by the value of theoutgoing Dedicated IP of the Pro mail service).

Step 5: Return to the home page of the cPanel control panel and click on the"Email Routing" icon in the"Email" category.

How do you link your domain name to your LWS Pro mail service?

Step 6: On the page that appears, select the"remote mail server" setting and then click on the"edit" button.

How do you link your domain name to your LWS Pro mail service?

Once these actions have been carried out, please wait a few hours for the DNS changes to propagate before checking that everything is working properly.

V. Linking your domain name managed by an external service provider

You will not be able to use the email addresses created on a mail service other than LWS Panel for your domain at the same time as the Pro mail service. We therefore invite you to create your email addresses on your Pro mail service before linking your domain name to it
.

To link your domain to your Pro mail service, you need to change the following records in your domain's DNS Zone:

1. change the destination of your domain's MX record to mail.domain.ext instead of domain.ext (domain.ext being your domain name)

2. modify (or create) the mail.domaine.ext record to make it a type A record and enter themail server IP of your Pro mail service.

3. if you have subscribed to the SMTP Premium Dedicated IP option with your Pro mail service, you will also need to add the following Type A record:

iddediee.domaine.ext A xxx.xxx.xxx.xxx (xxx.xxx.xxx.xxx being replaced by the value of theoutgoing Dedicated IP of the Pro mail service).

If you don't have the technical knowledge to make these changes, we suggest you send this information to the support department of the service provider in charge of managing your domain name so that they can help you with the configuration.

Conclusion

Congratulations! You have now successfully linked your domain name to the LWS mail Pro service. You can now take full advantage of the benefits of secure, professional communication for your company or association. Feel free to explore all the features offered by the mail Pro service to enhance your experience. If you have any further questions, our support team is available to help you at any time. Thank you for choosing LWS for your hosting and email needs.

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