How to resolve a 500 or blank page error on Wordpress

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Why do you have a blank page on your Wordpress site?

When you visit your Wordpress site, you may be confronted with a blank page or a 500 Internal server error. Many Wordpress users have already experienced this problem. This error is very easy to fix.

The blank page can affect a few pages of your website, or your entire site.

This error is often due to :

  • Exhausted RAM memory in your Web formula or the use of too many resources. You will need to change your Web package in order to restore your website.
  • A compatibility problem with your theme and plugins.

Whatever the problem, we can quickly diagnose and repair your Wordpress site.

How to resolve a 500 error or a blank page on Wordpress

If you encounter a 500 error on your Wordpress site:

How to resolve a 500 or blank page error on Wordpress


There are several possible solutions to this problem:


1. Connect to your hosting and click on "File Manager".

How to resolve a 500 or blank page error on Wordpress


2. The first test is to rename the .htaccess file, as Wordpress can sometimes write certain directives that can cause problems depending on the server configuration.

How to resolve a 500 or blank page error on Wordpress


3. If the 500 error is still present, the problem may be related to the installation of a plugin or a recent update to one of your plugins that is not compatible with another plugin or your theme.

To find the module causing the problem, go to"wp-content/plugins" and then rename the modules one by one, refreshing the browser each time.

How to resolve a 500 or blank page error on Wordpress


4. The problem may also come from the theme. To check this, rename the active theme by going to "wp-content/themes":

How to resolve a 500 or blank page error on Wordpress

How do you activate DEBUG mode on your Wordpress site?

1. Log in to your web hosting administration and click on"File manager".

How to resolve a 500 or blank page error on Wordpress


2. Go to the file"wp-config.php" and click on"Modify".

How to resolve a 500 or blank page error on Wordpress


4. Look for the line"WP_DEBUG" and put"true" instead of"False". Save your file.

How to resolve a 500 or blank page error on Wordpress

Conclusion

You are now able to resolve a 500 error on your Wordpress website with LWS. This is very often a problem with a directive in the .htaccess file, but it can also be a problem with a module or theme.

Don't hesitate to share your comments and questions!

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Questions sur l'article
sonia key Il y a 843 days
bonjour mon compte wordpress a ete bloqué suite à plusieurs tentatives de mot de passe
See the
1 answers
fabrice-LWS - Il y a 840 days
Bonjour, cette erreur est très certainement due à itheme security présent sur votre site Wordpress. Je vous invite à vous connecter sur la base de données rattachée à votre site Wordpress, par le biais de PHPMyAdmin et à purger la table its_logs qui reprend le log de toutes les connexions à votre site, y compris les blacklistages sur ce dernier.
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