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We understand that you may need to move your domain to another service for a variety of reasons. We're here to guide you through this important process.
In this help section, we'll provide you with step-by-step instructions, practical tips and essential information to make your hosting switch to LWS a success. Whether you're new to hosting or an experienced user, we've designed this guide to walk you through the process and help you make the decisions that are best for you.
This section allows you to swap web hosting from your existing domain name to another domain name.
If you currently have a domain name with hosting, for example "mydomain.com", and you would like to combine this hosting with another domain name, for example "masociete.fr", you can do so!
All you have to do is follow the steps provided in this section to carry out the hosting swap and associate the "mydomain.com" web hosting with the new "masociete.fr" domain name. In this way, you will be able to benefit from all the advantages of your existing hosting on your new domain name.
Please note that changing your domain name will reset both packages and that it is only possible to switch between a domain and a hosting package.
- Inform your users and customers: If you're switching an online website, let your users and customers know about the impending switch and any temporary service interruptions. Communicate the changes clearly to minimise disruption to your visitors.
1. Log in to your customer area on our site.
2. Go to the section corresponding to the hosting package you wish to swap.
3. Click on the "Switch hosting" icon in the "Domain management" section.
4. Select the domain name to which you want to allocate this web hosting and click"Next".
[tips_warning]Making a fullbackup of your website, databases, files and any other relevant content is highly recommended. This will allow you to keep a copy of your data in case of any disruptions or unforeseen problems. By taking the time to back up your data before you switch hosting, you'll give yourself peace of mind and an extra guarantee against any potential loss of valuable data[/tips].
5. Complete both fields as indicated and click the"Next" button again.
We need to align the expiry dates of your hosting package and your domain, if the expiry dates of your two packages differ, switching hosting may incur costs. For example, if your domain expires before the hosting package you have chosen, the change will not incur any charges, but you will lose months of commitment for your hosting. On the other hand, if your domain expires after the hosting package, you will have to pay for the months of hosting added in order to align the duration of the hosting with your domain.
This is why we recommend that you take expiry dates into account when switching hosting, to avoid any unexpected surprises.
6. Pay the quote. Once the quote has been paid, the domain change will be validated within two hours.
You are now ready to change the domain name associated with your shared hosting at LWS. However, we strongly recommend that you make a full backup of all your hosting data before doing so.
Ask for help if you need it: If you encounter any difficulties or have any questions during the hosting swap process, don't hesitate to contact our support team. They will be able to provide you with further advice and help you resolve any issues.
We understand that this process may raise questions or concerns. Please do not hesitate to share your comments, doubts or questions with our dedicated support team. They are there to help you and provide you with any additional information you may need to complete this process with confidence.
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Bonjour,
Merci pour votre question,
Lors de l'achat d'un domaine si vous vous êtes trompé sur l'extension que vous choisissez, il est possible de demander un remboursement et de commander votre domaine avec une autre extension, mais cela est valable seulement 24h à 48h après l'achat du domaine sur notre plateforme. (cela est valable que pour certaines extensions, comme pour : .org .fr .com .net ...)
Dans un autre cas, cela n'est pas possible simplement, car les différents registres ne collaborent pas entre eux pour donner lieu à cette fonctionnalité.
Nous restons à votre disposition pour toutes questions supplémentaires.
Bonjour,
Merci de votre retour.
Malheureusement, vous ne pouvez pas modifier le nom d'un domaine déjà payé contre un autre disponible.
Cependant, vous pouvez acheter un nouveau domaine et le rediriger vers votre domaine existant. Vous pouvez également configurer le domaine existant pour qu'il redirige les visiteurs vers le nouveau domaine.
Ou alors comme expliquer sur cette documentation, vous pouvez acheter un nouveau nom de domaine et faire permuter l'hébergement du domaine que vous possédez déjà afin de bénéficier de l'hébergement sur votre nouveau domaine.
Je vous remercie pour votre attention et reste à votre disposition pour toute autre question ou complément d'information.
Nous vous invitons à contacter notre service support à travers votre espace client, afin de vous apporter une aide si vous rencontrez des difficultés quelconque. (https://aide.lws.fr/a/268)
Cordialement, L'équipe LWS
Bonjour,
Je vous remercie pour votre retour et je comprends que vous ayez besoins de transférer un domaine d'un compte vers un autre.
Pour ce faire, je vous inviterais à suivre cette documentation et dans le cas où vous rencontreriez des problèmes techniques, nous contacter dirrectement.
Dans l'attente, je vous remercie pour votre attention et reste à votre disposition pour toute autre question ou complément d'information. Vous pouvez nous contacter depuis votre espace client ou directement depuis cette page.
Cordialement, L'équipe LWS.
About LWS :
LWS is a 100% French web hosting company that focuses on quality and innovation and offers a responsive and competent technical service at affordable prices. 