How do I solve a slow Prestashop Admin back office?

Procédure

Why is the administration back office of my Prestashop site slow?

It can happen that the connection to your administration back-office takes a long time. This is often due to a plugin using a lot of resources on your web hosting. However, there is a very simple method that allows you to check the resources used by your Prestashop site. It's called Profiling. This option allows you to locate the module using the entire resource.

How can I solve a slow Prestashop administration back-office?

1. Log in to your LWS customer area and click on the "Manage" button.

3. Click on the"File Manager" button.

5. Once connected to your FTP space, click on the"config" folder to open it.

6. Open the"defines.inc.php" file by clicking on the"Edit" button located behind this folder.

7. Look for the line"PS_DEBUG_PROFILING". Activate this function by changing the word "false" to"true". Save your file after this modification.

8. Return to your administration dashboard. On the left-hand side of your screen, you will find a number of interesting items of information, such as resource usage, the Prestashop version used, the PHP version and the MySQL version.

On the right-hand side of your screen, you'll see a table containing all the information you need to solve your slowdown problem. You'll be able to see which Hook or plugin is causing the problem and using all your web hosting resources. You will also be able to find out the loading time for each of your plugins.

Once you've found the offending plugin, all you have to do is deactivate it. There are two ways to deactivate a Prestashop plugin:

• Deactivate the plugin by going to your administration back-office, click on"Modules", and look for the module concerned in order to deactivate it.
• Connect to your FTP space, go to the "modules" directory and rename the module causing the problem.

Conclusion

You can now check the resources used by your Prestashop site on your web hosting with LWS. This will enable you to overcome the slowness you may experience from time to time when connecting to your administration back office.