How do I run an e-mail diagnostic in WHM?

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What is the purpose of the e-mail address resolution manager?

The e-mail address resolution manager available in your WHM reseller area allows you to check the correct configuration of the destination e-mail address.

You can test it:

  • The e-mail address attached to one of your customers' accounts
  • Test the redirection of an e-mail address
  • Test a remote e-mail address.

How do I run an e-mail diagnostic in WHM?

1. Log in to your WHM account

2. Go to the"E-mail" section on the left of your screen, and select"E-mail Troubleshooting Utility".

How do I run an e-mail diagnostic in WHM?

3. Enter the email address you wish to check, then click on"Submit".

How do I run an e-mail diagnostic in WHM?

4. You will be informed whether or not there is a problem on the email problem resolution manager

How do I run an e-mail diagnostic in WHM?

Conclusion

You are now able to test the resolution of email addresses using the manager in your reseller area with LWS.

Don't hesitate to share your comments and questions!

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